Privacy Policy
At ArtXpress.pk, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect personal information that you provide directly to us when you:
- Place an order on our website
- Subscribe to our newsletter
- Contact our customer support team
The types of personal information we collect may include your name, email address, shipping address, phone number, and payment details.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you updates on your purchase and delivery.
- Customer Support: To provide assistance and respond to any inquiries or concerns you may have.
- Marketing: To send you promotional offers, newsletters, and updates if you have opted into our marketing communications (you can unsubscribe at any time).
- Improvement of Services: To improve our website, services, and user experience based on your feedback and interactions.
3. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers, and all payment transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery companies) to complete transactions and deliver your orders.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the rights, property, or safety of ArtXpress.pk, our customers, or others.
5. Cookies
Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device that help us remember your preferences and optimize website functionality. You can choose to disable cookies through your browser settings, though some features of our website may not function properly without them.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or outdated information.
- Opt-out of marketing communications at any time.
- Request the deletion of your personal information, subject to certain conditions under applicable laws.
7. Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@artxpress.pk
- Phone: +92 329 2032021